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Introducing our FREE e-newsletter

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Service Starters is a free e-newsletter that brings you the same high-quality management information available in the Customer Service Group’s print publications.

Twice each month, you’ll get quick-reading ideas that are sure to spark new thinking, action and improvement in your customer contact center. You’ll find idea starters for:

• Managing your department. Quick, no hassle ideas you can use to improve service quality right away.
• Managing your staff. Low-cost, high-return ideas to boost moral, motivation and productivity.
• Special Discounts. As a member of the Customer Service Group community, you’ll receive special offers and discounts on newsletters, books, training, and support materials.

 

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