Customer Service Newsletter reports on practical, action-oriented techniques and tactics for improving your customer service operations.

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The Customer Communicator is especially written for frontline customer service representatives. Each month this lively publication provides your reps with the skills, techniques and motivation they need to become productive members of the customer service team.

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NEW! Service Starters is a free e-newsletter which brings you the same high quality management information available in the Customer Service Group’s print publications. Each issue is packed with quick-reading ideas that are sure to spark new thinking, action and improvement in your customer contact center.

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