Management Excellence Frontline Reps Press Releases
Press Releases
Reps Mark Customer Service Week with a Smile
August 12, 2008
A Special Celebration for Service Departments
June 30, 2008
Official Customer Service Week 2008 Theme Announced
May 23, 2008
Looking Ahead: Employee issues will dominate the attention of customer service managers in 2008
January 4, 2008
New Guide Helps Front Line Customer Service Reps Write Better Email
December 13, 2006
New Guide Helps Front Line Reps Handle Difficult Customers
October 25, 2006
Looking Ahead: Rising Customer Expectations, Technology and Employee Retention Will Shape the Year Ahead for the Customer Contact Industry
January 3, 2006
Customer Service Newsletter Releases 2005 Salary and Benchmarking Report
October 27, 2005
New Guide Helps Customer Service Reps Reduce Stress and Relieve the Effects of Repetitive Motion: Timeless Yoga Techniques Updated for the Modern Office
October 25, 2005
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Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: www.customerservicegroup.com
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