26 minute DVD, $129.

View Samples

Movie-Time Popcorn Bags

Order Now

Quick, courteous communication via email can boost productivity and enhance customer relationships, while bad emails can frustrate and antagonize customers, coworkers and others.

Now you can help your staff avoid embarrassing errors and make a positive impression with every email they send. This new video reviews all of the fundamental skills needed to create a positive and professional image with email. In a fast-paced format, the narrator shows viewers how to:

• Format text for clarity
• Write a meaningful subject line
• Censor yourself to avoid embarrassment
• Proofread and spell check
• Write a professional salutation
• Send attachments
• Deliver bad news
• Create a professional signature
• Flag a message as “high priority”

Never write anything you wouldn’t say publicly.

Be professional. Proof read before you send.

Informal closings are not suitable for business emails.