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The Healthcare Professional’s

Guide to Stress Management:
A 10-Step Campaign

5-1/2" x 8-1/2", softcover, 11 pages, 5 copies per pack, PLUS Leaders Guide. $32.95. Table of Contents Leader’s Guide Sample Section Order Now

It’s a fact of life: No job is without at least some stress. And healthcare professionals have their fair share each day as they manage relationships with patients, coworkers, doctors, and other members of the healthcare team.

Now you can ensure that your team members don’t suffer from undue stress and job burnout, or take their annoyance and frustration out on patients.

By following these 10 simple steps, your clinical and non-clinical staff will learn how to manage work-related stress for higher job satisfaction, healthier employees, and happier patients.

This hands-on guide includes a worksheet to help your staff identify the things that cause them the most stress in their lives. Strategies for accepting the stressors they can’t change and for creating a personal “action plan” to change those things that they can. The guide also includes time management strategies, stress reduction exercises, techniques for creating “worry time,” and more.

To learn more about the Guide to Stress Management, you may read the sample section, Step 6: Manage your time. You’ll see just how much useful, skill-building information is packed into a brief half page of this practical guide.

The Guide to Stress Management is provided in packages of 5. You’ll have a copy for everyone on staff, from receptionists and billing specialists to clinical staff.

Leader’s Guide

To help you get the most from your training program, you’ll also receive a copy of the Leader’s Guide. It will show you how to introduce stress management to your staff in a positive and motivating way. How to reinforce important points in the booklet with a group training session. Plus techniques and refreshers to continue to reinforce the message long after the booklets have been distributed.

Best of all, you don’t have to be a professional trainer to use the program because the Leader’s Guide includes discussion topics, activities, trainer’s tips and more that you can use to conduct your training like a pro.

Table of Contents

1. Identify your main stressors

2. Learn to manage what you cannot change
3. Write an action plan for the stressors you can change
4. Define your organization’s expectations
5. No whining
6. Manage your time
7. Clear the clutter
8. Address the physical causes of stress
9. Beat stress with breathing and relaxation techniques
10. Use humor to lighten your day

Worksheet: Personal stress level chart

Worksheet: Personal stressors

Your Guarantee of Satisfaction

The Healthcare Professional’s Guide to Stress Management is guaranteed. We want you and your staff to put this valuable resource to work in your organization. Then, if you are not 100% satisfied, you may return your copies within 30 days for a full refund.

About the Publisher

The Healthcare Professional’s Guide to Stress Management is published by the Customer Service Group’s Healthcare Division.

The Customer Service Group also provides service leaders and their teams with newsletters, books, and training materials at www.CustomerServiceGroup.com.

 

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